Career Opportunities

Position Overview: 

Responsible for ensuring that clients that come to the hospital are greeted courteously and efficiently, that phones are answered promptly and calls directly properly, and that client payments and other payments are handled according to policies and standards. Supervises receptionists for the hospital and serves as receptionist when staffing levels require it.

Essential Functions: 

• Supervise receptionists, including hiring, firing, and evaluating performance, reviewing time reporting, enforcing company policies and communicating new practices and policies regarding reception duties
• Schedule receptionists according to staffing needs, serving as a receptionist, as needed
• Receive client complaints and concerns regarding reception, escalating issues to Hospital Manager, as needed
• Maintains specialist (non-emergency doctors) scheduling information and changes
• Count cash and/or balance daily transactions, balance cash drawer and make change, as needed
• Process refunds, returns, and credits, as needed by location
• Organizes and processes all payment plans and held checks, as needed by location, obtaining approvals as necessary
• Bi-monthly billing statements and collections as well as end-of-month closing reports, as required by location
• Serve as back-up to Hospital Manager for maintenance or building issue resolution
• Other duties as assigned by Manager.

Qualifications:

• High School diploma or equivalent.
• Veterinary environment, terminology, and protocols
• Working in a team environment
• Customer Service
• Handling multiple tasks and priorities
• Multi-line telephone systems
• Organization skills
• Attention to detail
• Verbal and written communication skills
• Supervisory and staff scheduling skills
• Basic math skills
• Properly handling and accounting for cash and client payments
• Good interpersonal skills

Requirements:

• 3+ years of veterinary medicine and CSR experience

Position Overview: The Kennel Assistant supports and adds value to an efficient organization dedicated to quality care and exceptional service. This position supports veterinarians and technicians in their daily tasks by cleaning and maintaining equipment; feeding, exercising, restraining and handling pets.

Essential Functions:

• Provides compassionate care to pets
• Feeds animals as prescribed by the attending Veterinarian or as the owner has requested; records appetites; water intake, as well as fecal and urine production
• Recognizes and reports any unusual conditions or abnormal behaviors and monitors pets for signs of distress or disease.
• Assists Veterinarians and technicians with pet restraint
• Maintains the cleanliness of the hospital each day; cleans equipment and facilities using chemicals and supplies; ensures the safe use of chemicals
• Follows a regular schedule for cleaning and sanitizing all cages, runs, wards, and related areas; changes litter boxes and food/water bowls
• Completes the weekly and monthly chore list to maintain hospital cleanliness, equipment, and the overall appearance of the hospital
• Correctly prioritizes tasks
• Maintains laundry for the kennel and hospital
• Provides patients with fresh, clean bedding when appropriate
• Walks patients according to schedule
• Understands and carries out oral and written directions
• Performs other duties as assigned
• Remain professional and courteous to clients and co-workers while handling multiple tasks at once with many interruptions.
• Learn and understand our services and health recommendations and be able to clearly communicate these to clients.
• Be able to deal with difficult and/or aggressive patients in an effective manner meanwhile keeping yourself, the pet, and co-workers safe
• Performs other duties as assigned by Manager.

Competencies:

• Organization
• Multitasking
• Communicating

Qualifications:

• High school diploma or GED
• Some experience working at a kennel or animal hospital preferred 
• Has 1 to 2 years of experience in Animal Care
• May consider an equivalent combination of education, certification, training, and/or experience

Position Requirements:

• Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors
• Must be flexible with scheduling and able to work weekends, overnights and holidays
• This is a strenuous job that requires a lot of lifting, cleaning, and constant motion
• Depending on functional area of assignment, tasks may include standing for long period of times/walking
• May involve some stooping, kneeling, crouching, or crawling
• Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds)

Additional Information: The list of essential functions, as outlined in this job description, is intended to be representative of the tasks performed within this classification. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Successful qualified candidates are eligible for a Sign-on Bonus, paid out in 1 installment after 1 year of successful job completion. 
• LVT's, CVT's, and RVT's are eligible for a $1K Sign-on Bonus.

Position Overview:

The Veterinary Technician supports hospital operations by providing dedicated quality veterinary care and exceptional service to our patients and clients. Responsibilities include providing patient care by determining animal requirements, conducting examinations and diagnostic procedures, assisting during surgery and operations, providing nursing care, assisting with feeding and caring for patients, maintaining medical supplies and equipment, overseeing triage and discharging patients, and maintaining patient medical records.

Essential Position Functions:

• Determine animal requirements by conducting examinations and interviews, reviewing care plans and records, completing laboratory tests and studies, and diagnostic imaging.
• Care for patients by taking vital signs, collecting samples, administering medications, drugs, and vaccines, and bandaging and wrapping wounds.
• Support patient examinations and operations by assembling required supplies and instruments, securing and bringing patients to examination rooms, and restraining patients; aids as directed by the veterinarian.
• Provide excellent pet care by applying full knowledge of anatomy, physiology, disease processes, pharmacology, specialized equipment usage, and specialized drug administration.
• Obtain and verify medications.
• Ensure that patients have food and water, clean patients' rooms, cages, and equipment; observe patients for clinical signs of disease.
• As directed, fill prescriptions and administer medications, including proper documentation, logging, and security of controlled drugs.
• Maintain a safe, secure, healthy, and humane environment by sterilizing and wrapping instruments, sanitizing and disinfecting holding and operating areas, storing sterile supplies, verifying shelf life, following standards and procedures, and in compliance with applicable legal regulations.
• Maintain medical records by documenting patients’ conditions, reactions, and changes; update the database in an accurate and timely manner.
• Communicate with the pet owner about the status of the patient, as directed by the veterinarian.
• Maintain equipment by following operating instructions, troubleshooting breakdowns, maintaining equipment supplies, performing preventive maintenance, and calling for repairs.
• Maintain inventory, place orders for needed supplies, verify, and maintain receipts.
• Update job knowledge by participating in educational opportunities and reading professional journals.
• Release pets to their owners as directed; ensure that every animal released is clean and properly groomed before their release.
• Understand and carry out oral and written directions.
• Perform other duties as assigned by Manager or practice.

Competencies:

• Care and Compassion: Displays a desire to build rapport, provide personal assistance, and emotional support.
• Team Orientation: Works cooperatively with the team to address tasks and accomplish goals.
• Dependability: Demonstrates responsibility in completing tasks and accomplishing goals.
• Initiative: Proactively looks for the opportunity to address and follow through on work activities.
• Flexibility and Multi-Tasking: Adapts quickly to changing demands and manages multiple priorities effectively.
• Communication: Uses effective and appropriate methods of interacting with others.
• Customer Services: Displays a desire to provide outstanding service and exceed customer expectations.
• Organization and Attention to Detail: Monitors and reviews information thoroughly and maintains an organized system for all documents.
• Adherence to Rules and Instructions: Consistently follows standard procedures.

Qualifications:

• High school diploma or GED.
• Two or more years of experience with veterinary appointments, surgeries, and nursing care for hospitalized and critical patients.
• Certified Veterinary Technician (CVT), Licensed Veterinary Technician (LVT), Registered Veterinary Technician (RVT), or the Licensed Veterinary Medical Technician (LVMT) as required by State.
• May consider an equivalent combination of education, certification, training, and/or experience.

Position Knowledge and Skill Requirements:

• Knowledge of the preparation, monitoring, and recovery of pets receiving surgery, as well as basic pet nursing.
• Ability to demonstrate and follow correct procedures in catheter placement, phlebotomy, emergency medicine, and digital radiology.
• Understand and limit the potential exposure to bites, scratches, and potential injuries.
• Able to restrain patients according to standard procedures.
• Fill prescriptions and monitor sedation procedures as directed by the veterinarian.
• Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors.
• Display confidence and reassurance when dealing with pets experiencing severe stress, illness, or pain.
• Communicate and approach job duties in a professional and mature manner.
• Must be flexible with scheduling and able to work some weekends and holidays.
• This is a strenuous job that requires a lot of lifting, cleaning, and constant motion.
• Depending on the functional area of assignment, tasks may involve extended periods of time at a keyboard or workstation and/or extended periods of time standing and/or walking.
• May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
• Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds).
• Answer phones and perform other duties as needed by the hospital.
• Other duties and responsibilities as assigned by Manager or practice.

Additional Information:

The list of essential functions and additional functions, as outlined in this job description, is intended to be representative of the tasks performed within this position. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a required assignment for the position.

#INDSUPPORT

Are you a dedicated Veterinarian seeking a dynamic opportunity in a thriving practice? Look no further! We are a well-established, five-doctor practice in
Westfield, NJ, seeking an enthusiastic and compassionate professional to join our highly tenured team of doctors and technicians. New Grads encouraged to apply!

About Us:
Our practice has been a cornerstone of pet care in Westfield and the surrounding areas for years. With a team of experienced doctors and
technicians, we are proud to offer comprehensive veterinary services in a caring and supportive environment.

Why Join Us?

• Mentorship: We believe in fostering growth and development. Our practice has a remarkable track record of providing mentorship, ensuring that new doctors have the support and guidance they need to excel in their careers.
• Collaborative Team: Join a team of highly tenured doctors and technicians who are passionate about delivering exceptional care to our furry patients.  Collaboration and teamwork are at the heart of our practice.
• Specialist Partnerships: We have established partnerships with a traveling cardiologist and a traveling Critical Care specialist, enhancing our ability to provide specialized care to our patients.
• State-of-the-Art Equipment: Our commitment to excellence is reflected in our cutting-edge facilities and AAHA accreditation. We boast state-of-the-art equipment, including an Epoc handheld blood analysis tool for rapid results, dental digital radiography, in-house ultrasound equipment, and top-notch boarding facilities.

Qualifications:

• Doctor of Veterinary Medicine (DVM) degree from an accredited institution.
• State licensure to practice veterinary medicine in New Jersey.
• Experience and passion for small animal medicine and surgery.
• Strong interpersonal and communication skills with a passion for building
  client relationships.

What We Offer:

• Competitive salary with performance-based incentives.
• Comprehensive benefits package, including health insurance, retirement plans,
  and continuing education allowances.
• Collaborative and supportive team environment.
• Opportunities for professional growth and career advancement.
• Staff trained in Fear Free 

If you are excited about the prospect of joining a practice that values collaboration, and excellence in pet care, we would love to hear from you! Please email your resume to Amy Younes at ayounes@petvetcarecenters.com or apply at https://www.petvetcareers.com/.

• Successful qualified candidates are eligible for a Sign-on Bonus, paid out in 1 installment after 1 year of successful job completion. 
• LVT's, CVT's, and RVT's are eligible for a $1K Sign-on Bonus.
• Non-licensed veterinary assistants are eligible for a $500 Sign-on Bonus.

• Provide compassionate care to all patients 
• Greet patients and their owners as they arrive and show them to an examining room, taking the patient's weight and other vital signs upon arrival 
• Triage patients, perform physical exams, treatments, and administer medication as directed by the licensed veterinary technicians (LVT's). 
• Calm and soothe anxious patients 
• Assist doctors and technicians with the administration of medications or with patient restraint 
• Perform laboratory tests and take radiographs 
• Operate and maintain hospital equipment, including EKG, fluid pump, syringe pump, scales, anesthetic monitors, and machines, etc. 
• Fill prescriptions, calculate and administer medications, maintain proper documentation, logging, and security of controlled drugs. 
• Feed patients as prescribed by the attending doctor or as the client has requested; record appetites; recognize and report any unusual conditions or abnormal behaviors 
• Communicate in a positive manner with clients and ensure that they feel comfortable leaving their pet(s) 
• Educate clients about insurance, wellness, and medicinal plans 
• Maintain the cleanliness of the hospital each day; clean equipment, kennels, and facilities using chemicals and supplies; ensure the safe use of chemicals; complete laundry 
• Bath and care for patients who stay overnight; ensure that every animal released is clean and properly groomed prior to their release 
• Adhere to the hospital's safety and wellness regulations 
• Understand and carry out oral and written directions 
• Maintain accurate medical records 
• Show up for work regularly; full-time presence at work is essential for every shift 
• Promote hospital products and services and support the organization 
• Respond respectfully with urgency to directions given by Doctor of Veterinary Medicine (DVM) or Licensed Veterinary Technicians (LVT). 
• Perform any other duties as assigned by the Manager; may have other assigned duties if working in a specialty area (i.e., dentistry, surgery, emergency, radiology, cardiology, neurology, internal medicine, etc.) 

• High school diploma or equivalent 
• One or more years' experience in a veterinary environment successfully performing all of the duties of this position 
• Vet Tech (VTNE) Certification preferred 
• Experience with surgical monitoring, radiology, dental prophylaxis, and client education preferred 
• May consider an equivalent combination of education, certification, training, and/or experience 

• Maintains current knowledge in the field of expertise and actively seeks opportunities for continuing education and skill improvement. 
• Ability to restrain animals, fill prescriptions, and monitor sedation procedures 
• Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors 
• Requires knowledge of hospital procedures, policies, and services; client and patient treatment protocols; hospital computer systems; and the standard procedures, records, and terminology used in a veterinary hospital. 
• Must be flexible with scheduling and able to work some weekends and holidays 
• Depending on the functional area of assignment, tasks may involve extended periods of time at a keyboard or workstation and/or extended periods of time standing and/or walking. 
• This is a strenuous job that requires a lot of lifting, cleaning, and constant motion. May involve some climbing, balancing, stooping, kneeling, crouching, or crawling 
• Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds) 

Position Overview: 

A working supervisor who performs the duties of medical technical staff (e.g., technicians and assistants) as well as scheduling and supervising the staff of the assigned department. Expedites the care and efficiency of the department. In charge of patient care standards for the department.  Must lead team by example, demonstrating organization skills, following company policies, and having a professional attitude.

Essential Functions: 

• Supervise technicians and other medical personnel in assigned department, evaluating performance (introductory and annual), reviewing time reporting, enforcing company policies and communicating new practices and policies regarding technical duties; participate in selection and discipline of staff.
• Schedule staff according to departmental needs, monitoring and regulating overtime hours worked by staff, ensuring proper coverage in times of shortage.
• Administer on-call schedule as well as standard schedule for staff.
• Train new staff in their responsibilities; mentor all staff regarding performance and training needs.
• Perform the duties of technician or assistant, as scheduled.
• Liaison with other departments and supervisors regarding patient care and hospital operations; resolve issues, as needed.
• Oversee cleaning, stocking, and inventory duties for the department.
• Exhibit confidentiality and professionalism in all regards for employee issues; be proactive in approach to issue resolution.
• Keep hospital management informed of any issues or risks that might impact operations or employee relations; work with management team to resolve.
• Hospital policies and procedures, including contents of Employee Handbook
• Clinical laboratory procedures
• Medication calculations and administration
• Venipuncture
• Catheter placement
• Animal restraint
• Vital sign monitoring
• Client communications
• Radiographic technique and anesthesiology
• Patient physical assessments
• Veterinary environment, terminology, and protocols
• Certified Veterinary Technician (CVT), Licensed Veterinary Technician (LVT), Registered Veterinary Technician (RVT), or the Licensed Veterinary Medical Technician (LVMT) preferred or equivalent experience.
• Registered Veterinary Technician (RVT) or must possess or be eligible to be granted a Veterinary Assistant Controlled Substances Permit (VACSP) in California or equivalent as required by other states.
• May consider an equivalent combination of education, certification, training, and/or experience.
• Performs other duties as assigned by Manager.

Competencies:

• Leadership skills
• Time management
• Organization skills
• Interpersonal skills
• Multi-tasking and setting priorities
• Empathy

Qualifications:

• High School Diploma or the equivalent.
• Veterinary Technician Registration or equivalent experience
• High level of competence in the complete range of veterinary technician skills
• Working in a team environment
• Customer Service
• Attention to detail
• Verbal and written communication skills
• Supervisory skills, including performance management, feedback, and communications
• Staff scheduling skills
• Professionalism and ability to properly handle confidential information

The list of essential functions, as outlined in this job description, is intended to be representative of the tasks performed within this classification. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

We are a well-established, five-doctor practice in Westfield, NJ, seeking a dedicated and compassionate Medical Director to lead our highly tenured team of doctors and technicians.

About Us:
Our practice has been a trusted cornerstone of pet care in Westfield and the surrounding areas for many years. With an experienced, collaborative team and a loyal client base, we are proud to deliver comprehensive, high-quality veterinary services in a supportive environment.

Why Join Us as Medical Director?

Leadership Opportunity: As Medical Director, you will help shape the medical vision of the practice, mentor doctors and support staff, and ensure the delivery of outstanding patient care.

Collaborative Team: Work alongside a highly skilled team of doctors and technicians who value teamwork, communication, and mutual support.

Specialist Partnerships: We partner with a traveling cardiologist and Critical Care specialist, giving your team access to advanced care and diagnostics.

State-of-the-Art Facility: Our AAHA-accredited hospital is equipped with cutting-edge technology, including an Epoc handheld blood analysis tool for rapid diagnostics, dental digital radiography, in-house ultrasound, and modern boarding facilities.

Qualifications:

• Doctor of Veterinary Medicine (DVM) degree from an accredited institution.

• Licensed to practice in New Jersey.

• Proven clinical and leadership experience in small animal medicine and surgery.

• Excellent interpersonal and communication skills, with a passion for mentoring and team development.

What We Offer:

• Competitive salary with leadership and performance-based incentives.

• Comprehensive benefits, including health insurance, retirement plans, and continuing education allowances.

• A collaborative, Fear Free Certified team environment focused on high standards of care.

• Opportunities for ongoing professional growth and practice development.

If you are excited about the prospect of joining a practice that values collaboration and excellence in pet care, we would love to hear from you! Please email your resume to Amy Younes at ayounes@petvetcarecenters.com or apply at https://www.petvetcareers.com/.